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SUPPORT & CONTACT
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[für deutsch hier klicken] |
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Note: Following things you can do by self on CCBill or Verotel
- Password requests
- cancellation of recurring memberships
- status request about your membership
CCBill User
Click these link: CCBill Customer Service
for password requests, cancellation or status requests
Verotel User
Click these link: Verotel Password for password requests
Click these link: Verotel Service for cancellation or status requests
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| | For all other requests please use our support form: |
Explanation to the form fields:
- First Name / Last Name:
This fields are optional. If we have a Name we can better write with you.
- Email:
Your e-mail address to which we sent our response
- Verify Email:
Type in here again your e-mail address to prevent mistakes
- Subject:
Chose a subject. Your request goes automatically to the right person
- Biller:
IMPORTANT!! if you have log-in Trouble please let us know the biller
- Username:
If you have log-in Trouble please let us know your Username if available
- Verify Authentication Code:
Type in here the number you can see on the left side to protect spam entries. If you can not identify the number please refresh this page to get a new number
- Urgency:
Chose here a suitable answer
- Response required:
Chose here a suitable answer
- Comments:
Type in here details about your request. For log-in problems please let us know the concrete browser message eg. "Authorization Required" or "Forbidden"
If you have trouble with these form please send a standard e-mail request to
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